Shipments and returns. Your pack shipment
Packages are generally dispatched within 2-3 business days after receipt of payment and are shipped via Postal Service, FedEx, TNT, DHL, UPS or any other service we agreed together for your order. Tracking is available for all packages shipped through courier companies.
If you prefer a delivery method not listed on our website or not available at checkout, please contact us, so that we can check other possibilities and ensure you with the best service you expect. Please note that additional charges may apply.
Depending on the shipping method you choose, we will provide you with a link to track your package online, if available.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order.
We can only group two or more distinct orders placed separately, if we are requested to do so by customer who placed the order. Otherwise, every order will ship separately. Customs duties and import taxes are not included in shipping international packages.